How it works?
Frequently Asked Questions
We currently offer online grocery shopping and delivery services in Southern Ontario. We will soon expand our services to all across Ontario and other provinces in Canada.. We deliver groceries to your doorstep for FREE anywhere in Greater Toronto Area (GTA) and Greater Golden Horseshoe Area (GGHA). Refer to our Delivery Terms and Conditions below
You have two options – You can pay online using your credit or debit card when you place your order. You can also pay us by Cash, Debit or Credit, when you accept the delivery
Yes, we have free shipping too. We have New Shipping Rates effective from Dec 1, 2021. Click here for New Shipping Rates & Terms
All orders are fulfilled and delivered by Goodie Grocer. If you can trust us, you can trust the person or service provider who is delivering your groceries. We are just one!
- Our return policy is pretty simple. We accept all returns for whatsoever reasons. If you ordered by mistake or if you don’t like the product, no worries.
- We will accept all your returns. and remember, returns are FREE too.
- Refund for return requests received within 30 days from the date of delivery will be processed back through the mode of payment.
- Refund for return requests received after 30 days from the date of delivery will be credited to Virtual Wallet of your account, which can be used for future purchases.
- No money payment will be refunded for the purchases made with points and the points will be void and no credit of points will be applicable.
Exception: Returns or Refund Requests for Fresh or Frozen Produces more than 24 hours from time of delivery and/or other groceries after their expiry/best before dates will be at the discretion of Goodie Grocer. All Refund for Fresh Produces will be to Virtual Wallet only, unless the order for Fresh or Frozen produces remains undelivered or not fulfilled
Want to ask us a question? Have a specific product request? Want to tell us how great we’re doing? We’d love to hear from you. Send us an email to firstname.lastname@example.org or call / text 647-550-8577 to get in touch with us. We’ll respond as soon as possible.
Delivery Terms & Conditions
Greater Toronto Area (GTA) and Greater Golden Horseshoe Area (GGHA), Free Shipping within 3 Business Days from order date
- Toronto (East York, Etobicoke, North York, Scarborough)
- Durham Region (Ajax, Clarington, Brock, Oshawa, Pickering, Scugog, Uxbridge, Whitby)
- Halton Region (Burlington, Halton Hills, Milton, Oakville)
- Peel Region (Brampton, Caledon, Mississauga)
- York Region (Aurora, East Gwillimbury, Georgina, King, Markham, Newmarket, Richmond Hill, Vaughan, Whitchurch-Stouffville)
- Hamilton Region
- Brant (County of Brant and Brantford)
- Dufferin (Mono, Shelbourne, Orangeville)
- Haldimand (Haldimand County, Caledonia)
- Kawartha Lakes (Lindsay)
- Niagara Region (St. Catharines, Niagara Falls, Port Colborne)
- Northumberland (Northumberland County, Cobourg, Port Hope)
- Peterborough (Peterborough County and the city of Peterborough)
- Simcoe (Bradford, West Gwillimbury, New Tecumseth, Barrie. Orillia, Collingwood, Wasaga Beach)
- Waterloo Region (Waterloo, Kitchener, Cambridge)
- Wellington (Wellington County and Guelph)
- No minimum order value for free delivery.
- No delivery of Fresh or Frozen produces available for this region.
- Delivery beyond the marked regions in the map will be at the discretion of Goodie Grocer.
- The shipping charges may not be free and the shipping charges will be as notified upon the completion or selection of shipping address.